Thank you for shopping at xerinoma.com. At XIAMIN PTE. LTD., we are committed to delivering your order promptly and securely.

Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery usually takes 7–15 business days, depending on the destination.

• International shipping times may vary due to customs clearance or courier delays.

Shipping Fees

• Shipping fees are calculated and displayed at checkout.

• Free shipping may be offered during promotional campaigns.

Order Tracking

• Once your order is shipped, a confirmation email with tracking details will be sent.

• Customers can track orders directly through the carrier’s website.

Address Accuracy

• Please ensure all shipping details are correct before placing your order.

• We are not responsible for lost packages caused by incorrect or incomplete addresses.

Lost or Damaged Packages

• If your order is lost or arrives damaged, please contact us immediately at ximanin.contact@gmail.com.

• We will assist you in resolving the issue with the shipping carrier.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

🏢 Company: XIAMIN PTE. LTD.
📍 Address: 420 NORTH BRIDGE ROAD #04-28, NORTH BRIDGE CENTRE, SINGAPORE (188727), Singapore
📧 Email: ximanin.contact@gmail.com
🌐 Website: xerinoma.com

Shipping Policy